Customer Service Jobs in Dubai

Company: DMS

Job Category: Customer Service / Call Centre

Location: United Arab Emirates
Education: Bachelors Degree
Experience: 1 - 5 Years
Responsibilities:
What They are is the manifestation of where They come form:

Established in January 2000Today, DMS is the largest DM Agency in the region, with fully equipped offices and operations centers in Jeddah and Dubai.The largest amount of Call Center setups and roll-outs within the pas 3 years.Roster of industry leaders: P&G, Nestle, Etihad, Saudi Airlines, J&J, GSK, Alsafi-Danone, UNICEF, Sony, Toshiba, NAS Airlines, Goody, Better Homes, Kodak, National Commercial Bank, and many other leading Clients.300% growth in sales and organization in the past 2 years. State of the art telephony, data solutions, and fulfillment centers.
Skills: Skills :Upbeat, positive and self motivated Excellent communication skills dealing with all levels of callers Minimum 2 years in a Call Center environment (Inbound & Outbound) Strong problem solving, negotiation and time management skills General Business Awareness Ability to follow procedures Capable of working under demanding circumstances Excellent typing skills (Typing speed between 30 to 50 wpm) Arabic: A definite plus PC knowledge and able to navigate in MS Office environment.

Job Description: Must be well spoken, well-informed and professional. Must enjoy providing quality customer service by consistently projecting a positive and upbeat voice and attitude. In addition, agent must have excellent problem solving skills to balance the needs of the caller and that of the organization being represented. Communication - ability to communicate clearly and concisely, both orally and in writing. Excellent listening skills. Interpersonal skills - interact positively with people of varying backgrounds, educational levels and ages. Stress Tolerance - cope with the pressure of high call volumes, repetitive tasks, upset and sometimes hostile callers without losing accuracy or temper Accuracy/Attention to Detail - give complete attention to the caller and give/collect accurate information using Call Tracking System and complete consumer verbatim Ability to switch between inbound & outbound duties smoothly Teamwork work effectively as part of a team

Click here to Apply

Saudi Arabia Jobs

Job Title: Network Engineer
Qualification: Computer Science or Electrical Engineering Communications
Certification: ACSS ALCATEL & CCNA, CCNP (Preferred)
Experience : 06 year
Location: Saudi Arabia
Job Description :

6 years of practical experience in the preparation and the installation and operation of networks.
Practical experience in the management of local area networks and wireless applications and voice and image.
Practical experience in the establishment and management of VLAN.
Practical experience in analysis and problem-solving networks Wireless / WAN / LAN
Practical experience in network security systems, security breakthroughs and viruses.
Documentation of proficiency networks (reports, graphs and tables).
Practical experience in network management software.
Has the ability to analyze problems and the development of network solutions.

Has the capacity to design the new requirements of the network.
He has the expertise and knowledge of networking technologies and new protocols.
Has the ability to deal with others and work as one team.
Work within and outside the cities, according to need work.
Proficiency in English. Arabic is a plus
Urgently send us your resume with "NT Eng" in subject to jobs@paragoneds.com

Saudi Jobs

Job Title: Network Technician
Qualification: Bachelors in Computer Science or Diploma Holder from Relevant Field
Certification: CCNA
Experience : 02 year
Location: Saudi Arabia
Job Description :

He has the ability to use computers and the installation of network cards and definition.
He has the ability to maintain computers, peripherals, networking equipment
He has the ability to installing wireless networks
He has the expertise and knowledge of networking technologies and new protocols
He has the ability to extend the network and installation of UTP cables and the installation of conductors.



He has the ability to extend the installation of Fiber cables and the installation of conductors.
Has the capacity to install wireless equipment in high places.
Has the ability to deal with others and work as one team.
Work within and outside the cities, according to need work.
Proficiency in English. Arabic is a plus point

Urgently send us your resume with "NT Tech" in subject to jobs@paragoneds.com